This Privacy Policy describes how Cyd's Catering ("we," "us," or "our") collects, uses, and shares information about you when you interact with our website, submit an inquiry, or use our services.

Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number

• Event details such as date, location, and guest count

• Payment information (processed securely through our payment provider)

• Any other information you include in an inquiry or catering request

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide catering services

• Send order confirmations, event reminders, and delivery notifications

• Process payments and send invoices

• Communicate important updates related to your event

• Improve our services and customer experience

SMS Communications

By providing your phone number and consenting to receive text messages from us, you agree to receive SMS communications related to your event, including booking confirmations, payment reminders, delivery updates, and day-of-service notifications.

SMS Terms & Conditions

By providing your phone number and opting into SMS communications from Cyd's Catering via a web form or other medium, you agree to receive text messages from us. These messages may include:

• Delivery notifications (driver status, arrival updates)

• Customer care messages (booking confirmations, event reminders, day-of-service updates)

• Account notifications (payment reminders, deposit and balance due alerts, invoice delivery)

Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, text STOP.

For assistance, text HELP or email us at cydney@caterinbycyd.com

SMS consent is not shared with third parties or affiliates.

Message and data rates may apply. You may opt out at any time by replying STOP to any message.

How We Share Your Information

We do not sell or rent your personal information. We may share your information only in the following limited circumstances:

• With service providers who assist in operating our business (e.g., payment processing, invoicing), who are bound to protect your information

• When required by law or to protect the rights and safety of our business or others

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may contact us to request deletion of your information.

Your Choices

You may contact us at any time to:

• Update or correct your information

• Request that we delete your information

• Opt out of SMS communications by replying STOP

Contact Us

If you have questions about this Privacy Policy, please contact us:

Cyd's Catering Johnston, Iowa
cydney@cateringbycyd.com
(515) 208-2091